ANECDOTE TRAVEL PRIVACY NOTICE
Last Updated: October 9, 2025
Prior Versions of the Privacy Notice are Available Here
This Privacy Notice explains how Anecdote Labs Inc
and Anecdote Travel LLC (“Anecdote Travel”),
an independent affiliate of Fora
Travel, Inc., a Virtuoso member, collects, uses, discloses, and otherwise processes personal data in connection with
any specific product, service, or application that references or links to this Privacy Notice.
This Privacy Notice does not address our privacy practices relating to
Anecdote Travel job applicants, employees and other
employment-related individuals, nor data that is not subject to applicable data protection laws (such as
deidentified or publicly available information in certain jurisdictions). This Privacy Notice is also not a
contract and does not create any legal rights or obligations not otherwise provided by law.
Our Role in Processing Personal Data
Data protection laws sometimes differentiate between
“controllers” and “processors” of personal data. A “controller” determines the
purposes and means (the why and how) of processing personal data. A “processor,” which is sometimes
referred to as a “service provider,” processes personal data on behalf of a controller subject to the
controller’s instructions.
This Privacy Notice describes our privacy practices where we are acting as the
controller of personal data. However, this Privacy Notice does not cover or address how our customers may process
personal data when they use our services, or how we may process personal data on their behalf in accordance with
their instructions where we are acting as their processor. As a result, we recommend referring to the privacy
notice of the customer with which you have a relationship for information on how they engage processors, like us,
to process personal data on their behalf. In addition, we are generally not permitted to respond to individual
requests relating to personal data we process on behalf of our customers, so we recommend directing any requests
to the relevant customer.
Our Collection and Use of Personal Data
The categories of personal data we collect depend on how you interact with us and our services.
For example, you may provide us your personal data directly when you sign up for our
mailing list, register for an account, make a purchase, post a review, participate in an event, contest, promotion
or survey or otherwise contact us or interact with us.
We also collect personal data automatically when you interact with our websites and
other services and may also collect personal data from other sources and third parties.
Personal Data Provided by Individuals
We collect the following categories of personal data individuals provide us:
- Contact Information, including first and last name, phone
number, email address, mailing address, and communication preferences. We use this information primarily to
fulfill your request or transaction, to communicate with you directly, and to send you marketing communications
in accordance with your preferences.
- Account Information, including first and
last name, email address, phone number, account credentials or one-time passcodes, and the products or services
you are interested in, purchased, or have otherwise used. We use this information primarily to administer your
account, provide you with our products and services, communicate with you regarding your account and your use of
our products and services, and for customer support purposes.
- Customer Content, including any files,
documents, audio, videos, images, data, or communications you choose to input, upload, or transmit to our
products and services. We use this content primarily to provide you with our products and services, to
facilitate your requests, and to improve our products and services (including by training or fine-tuning our and our third-party
providers’ artificial intelligence and machine learning models).
- Travel Information, including:
- Travel Needs and Preferences, such as
budget, hotel style and brands, hotel room category, flight times, airline carriers, dietary preferences,
hobbies and interests, and car type. We use this information primarily to tailor our travel recommendations to
your preferences and help plan better trips in the future.
- Loyalty and Credit Card Program Details, such as airline or hotel chain loyalty numbers, associated loyalty emails or postal codes, point
or mileage balances, and any program status. We use this information primarily to help advise on usage of
program points or miles, and to help tailor recommendations compatible with your loyalty and credit card program
memberships.
- Travel Documents and Identifiers, such as
details about your passport or driver’s license (such as identification number, state of residency or
nationality) and travel-related identifiers (such as a known traveler number). We use
this information to help arrange or book your travel.
- Travel Itinerary, such as flight
details, train and other transit bookings, hotel bookings, restaurant bookings, tour bookings, and rental car
bookings. We use this information primarily to arrange your travel, ensure trip logistics are valid and correct,
provide you support while traveling, and help plan better trips in the future.
- Payment Information, including payment card
information, billing address, and other financial information (such as, routing and account number). We use this
information to facilitate payment for our products and services, and to facilitate payment on your behalf for
travel-related expenses.
- Event, Contest, Promotion, and Survey Information, including information provided when you sign up for an event, enter a contest or promotion,
complete a survey or submit a testimonial. We use this information primarily to administer and facilitate our
products and services, respond to your submission, communicate with you, conduct market research, inform our
marketing and advertising activities, improve and grow our business, and facilitate the related event, contest,
promotion, or survey.
- Feedback and Support Information, including the contents of custom messages sent through
the forms, chat platforms, including our online live chat or automated chat functions, email addresses, or other
contact information we make available to customers, as well as recordings of calls with us, where permitted by
law (including through the use of automated or artificial intelligence tools provided by us or our third-party
providers). We use this information primarily to investigate and respond to your inquiries, to communicate with
you via online chat, email, phone, text message or social media, and to improve our products and services.
Personal Data Automatically Collected
We, and our third-party partners, automatically collect information you provide to
us and information about how you access and use our products and services when you engage with us. We typically
collect this information through the use of a variety of our own and our third-party partners’ automatic
data collection technologies, including (i) cookies or small data files that are stored on an individual’s
computer and (ii) other, related technologies, such as web beacons, pixels, embedded scripts, mobile SDKs,
location-identifying technologies and logging technologies. Information we collect automatically about you may be
combined with other personal data we collect directly from you or receive from other sources.
We, and our third-party partners, use automatic data collection technologies to
automatically collect the following data when you use our services or otherwise engage with us:
- Information About Your Device and
Network, including the device type, manufacturer, and model, operating system, IP
address, browser type, Internet service provider, and unique identifiers associated with you, your device, or
your network (including, for example, a persistent device identifier or advertising ID). We employ third-party
technologies designed to allow us to recognize when two or more devices are likely being used by the same
individual and may leverage these technologies (where permitted by law) to link information collected from
different devices.
- Information About the Way Individuals Use Our Services and Interact
With Us, including the site from which you came, the site to which you are going when
you leave our services, how frequently you access our services, whether you open emails or click the links
contained in emails, whether you access our services from multiple devices, and other browsing behavior and
actions you take on our services (such as the pages you visit, the content you view, videos you watch, the
communications you have through our services, and the content, links and ads you interact with). We employ
third-party technologies designed to allow us to collect detailed information about browsing behavior and
actions that you take on our services, which may record your mouse movements, scrolling, clicks, and keystroke
activity on our services and other browsing, search or purchasing behavior. These third-party technologies may
also record information you enter when you interact with our products or services, or engage in chat features or
other communication platforms we provide.
- Information About Your Location,
including general geographic location that we or our third-party providers may derive from your IP address, as
well as precise geolocation when you grant us access through your device settings (for example, precise
geolocation may be collected if you use features that help us localize results to your jurisdiction (such as
hotel searches) or help us plan your trip (such as informing you when to leave for the airport)).
All of the information collected automatically through these tools allows us to
improve your experience. For example, we may use this information to enhance and personalize your user experience,
to monitor and improve our products and services, to offer communications features such as live and automated
chat, and to improve the effectiveness of our products, services, offers, advertising, communications and customer
service. We may also use this information to: (a) remember information so that you will not have to
re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and
information, including targeted content and advertising; (c) identify you across multiple devices; (d) provide and
monitor the effectiveness of our services; (e) monitor aggregate metrics such as total number of visitors,
traffic, usage, and demographic patterns on our website; (f) diagnose or fix technology problems; and (g)
otherwise to plan for and enhance our products and services.
For information about the choices you may have in relation to our use of automatic data
collection technologies, please refer to the Your Privacy Choices section below.
Personal Data from Other Sources and Third Parties
We may receive the same categories of personal data as described above from the
following sources and other parties:
- Our Affiliates: We are able to offer you the
products and services we make available because of the hard work of our team members across all Anecdote Travel entities and our affiliation with Fora
Travel. We may receive personal data from other Anecdote Travel entities or
through our affiliation with Fora
Travel for purposes and uses that are consistent with this Privacy Notice.
For example, we may receive confirmation for certain reservations or travel bookings from Fora
Travel when we use their platform.
- Other Customers: We may receive your
personal data from our other customers. For example, a customer may provide us with your contact information as
a part of a referral or to add you as a traveler on their travel itinerary.
- Social Media and Other Platforms: When you interact with our services through social media networks, such as when you follow us or
share our content on other social networks, or through other communication platforms, such as WhatsApp, we may
receive some information that you permit the social network or other platform to share with third parties. The
data we receive is dependent upon your privacy settings with the social network / platform, and may include
profile information, profile picture, username, and any other information you permit the social network to share
with third parties. You should always review and, if necessary, adjust your privacy settings on third-party
websites / platforms and social media networks and services before sharing information and/or linking or
connecting them to other services. We use this information primarily to operate, maintain, and provide to you
the features and functionality of our products and services, as well as to communicate directly with you, such
as to send you messages about your account, travel plans or features that may be of interest to you.
- Advertisers, Influencers, and
Publishers: We engage in advertising both on our services and through third-party
services. Advertisers, influencers, and publishers may share personal data with us in connection with our
advertising efforts. For example, we may obtain information about whether an advertisement on our services led
to a successful engagement between you and a third-party advertiser.
- Third-Party Review Platforms: We may
receive your personal data when you choose to leave a review about Anecdote Travel with a third-party review
platform. For example, we may obtain information about how you rated your experience with us on the third-party
review platform, including the numerical rating and comments you provided.
- Business Partners: We may receive your
information from our business partners, such as companies that offer their products and/or services as a part of
or in connection with our services. For example, certain of our products and services allow our customers to
integrate third-party services. If you choose to leverage these third-party service integrations, we may receive
confirmation from our business partner regarding whether you are an existing customer of their services.
- Service Providers: Our service providers
that perform services on our behalf, such as analytics and certain marketing providers, collect personal data
and often share some or all of this information with us. For example, we receive personal data you may submit in
response to requests for feedback to our survey providers.
- Other Sources: We may also collect
personal data about you from other sources, including through transactions such as mergers and
acquisitions.
- Inferences: We may generate inferences
or predictions about you and your interests and preferences based on the other personal data we collect and the
interactions we have with you.
Additional Uses of Personal Data
In addition to the primary purposes for using personal data described above, we
may also use personal data we collect to:
- Fulfill or meet the reason the information was
provided, such as to fulfill our contractual obligations, to facilitate payment for our products and services,
or to deliver the services requested;
- Manage our organization and its day-to-day operations;
- Communicate with you, including via email, text message, chat,
social media and/or telephone calls;
- Facilitate the relationship we have with you and, where
applicable, the company you represent;
- Request you provide us feedback about our product and service
offerings;
- Address inquiries or complaints made by or about an individual in
connection with our products or services;
- Create and maintain accounts for our users;
- Verify your identity and entitlement to our products and
services;
- Register you for and provide you access to events, contests,
sweepstakes, and surveys;
- Market our products and services to you, including through email,
phone, text message, push notification, and social media;
- Administer, improve, and personalize our products and services,
including by recognizing you and remembering your information when you return to our products and
services;
- Develop, operate, improve, maintain, protect, and provide the
features and functionality of our products and services (including by training or fine-tuning our and our
third-party providers’ artificial intelligence and machine learning models);
- Identify and analyze how you use our products and services;
- Infer additional information about you from your use of our
products and services, such as your interests;
- Create aggregated or de-identified information that cannot
reasonably be used to identify you, which information we may use for purposes outside the scope of this Privacy
Notice;
- Conduct research and analytics on our user base and our products
and services, including to better understand the demographics of our users;
- Improve and customize our products and services to address the
needs and interests of our user base and other individuals we interact with;
- Test, enhance, update, and monitor the products and services, or
diagnose or fix technology problems;
- Help maintain and enhance the safety, security, and integrity of
our property, products, services, technology, assets, and business;
- Defend, protect, or enforce our rights or applicable contracts and
agreements (including our Terms of Use), as well as to
resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and
the interests and rights of third parties;
- Detect, prevent, investigate, or provide notice of security
incidents or other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of
Anecdote Travel and others;
- Facilitate business transactions and reorganizations impacting the
structure of our business;
- Comply with contractual and legal obligations and
requirements;
- Fulfill any other purpose for which you provide your personal
data, or for which you have otherwise consented.
As noted above, we may use your personal data to improve our services and train or
fine-tune the artificial intelligence and machine learning models that power our platform and services.
Our Disclosure of Personal Data
We disclose or otherwise make available personal data in the following ways:
- To Our Affiliates: We are able to offer you the
products and services we make available because of the hard work of our team members across Anecdote Travel
entities and our affiliation with Fora
Travel. To provide our products and facilitate our services, Anecdote Travel entities
disclose personal data to other Anecdote Travel entities for purposes and uses that are consistent with this
Privacy Notice. In addition, Anecdote Travel may share your personal data with Fora
Travel to help facilitate certain reservations or travel bookings when we use
their platform.
- Social Media and Other Platforms: When
you interact with our services through social media networks, such as when you follow us or share our content on
other social networks, or through other communication platforms, such as WhatsApp, we may communicate with you
through that social network / platform. In doing so, personal data about you that is contained in our
communication may be accessible by the social network / platform on which we are communicating. You should
always review the privacy disclosures of the social network / platform on which you choose to connect with
us.
- To Marketing Providers: We
coordinate and share personal data with our marketing providers in order to advertise and communicate with you
about the products and services we make available.
- To Ad Networks and Advertising Partners:
We work with third-party ad networks and advertising partners to deliver advertising and personalized content on
our services, on other websites and services, and across other devices. These parties may collect information
automatically from your browser or device when you visit our websites and other services through the use of
cookies and related technologies. This information is used to provide and inform targeted advertising, as well
as to provide advertising-related services such as reporting, attribution, analytics, and market research.
- To Business Partners: We may share
personal data with our business partners, or we may allow our business partners to collect personal data
directly from you in connection with our services. Our business partners may use your personal data for their
own business and commercial purposes, including to send you information about their products and services.
- To Service Providers: We engage
other third parties to perform certain services on our behalf in connection with the uses of personal data
described in the sections above. Depending on the applicable services, these service providers may process
personal data on our behalf or have access to personal data while performing services on our behalf.
- To Other Businesses as Needed to Provide Services: We may share personal data with third parties you engage with through our services or as needed
to fulfill a request or transaction including, for example, payment processing services.
- In Connection with a Business Transaction or
Reorganization: We may take part in or be involved with a business transaction or
reorganization, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may
disclose, transfer, or assign personal data to a third party during negotiation of, in connection with, or as an
asset in such a business transaction or reorganization. Also, in the unlikely event of our bankruptcy,
receivership, or insolvency, your personal data may be disclosed, transferred, or assigned to third parties in
connection with the proceedings or disposition of our assets.
- To Facilitate Legal Obligations and Rights: We may disclose personal data to third parties, such as legal advisors and law enforcement:
- in connection with the establishment, exercise, or defense of
legal claims;
- to comply with laws or to respond to lawful requests and legal
process;
- to protect our rights and property and the rights and property of
our agents, customers, and others, including to enforce our agreements, policies, and terms of use;
- to detect, suppress, or prevent fraud;
- to reduce credit risk and collect debts owed to us;
- to protect the health and safety of us, our customers, or any
person; or
- as otherwise required by applicable law.
- With Your Consent or Direction: We
may disclose your personal data to certain other third parties or publicly with your consent or direction. For
example, with your permission, we may post your testimonial on our websites.
Your Privacy Choices
Communication Preferences
- Email Communication Preferences: You can
stop receiving promotional email communications from us by clicking on the “unsubscribe” link
provided in any of our email communications. Please note you cannot opt-out of service-related email
communications (such as, account verification, transaction confirmation, or service update emails).
- Phone Communication Preferences: You can
stop receiving promotional phone communications from us by informing the caller you no longer wish to receive
promotional phone calls from us, following the instructions provided on the call for opting out of promotional
phone calls (where available), or replying STOP to any one of our promotional text messages. Please note we may
need to continue to communicate with you via phone for certain service-related messages (such as, sending a
verification code to your phone via call or text for purposes of verifying the authenticity of a log-in
attempt).
- Push Notification Preferences: You can stop
receiving push notifications from us by changing your preferences in your device’s notification settings
menu or in the applicable service-specific application. Please note we do not have any control over your
device’s notifications settings and are not responsible if they do not function as intended.
- Direct Mailing Preferences: You can stop receiving promotional direct mail communications from us by contacting us as set
forth in the Contact Us section below. Please note
this opt-out does not affect any mailings that are controlled by third parties that may feature or mention our
services.
Withdrawing Your Consent
Where we have your consent for the processing of your personal data (e.g., when you opt in to
receive certain types of marketing communications from us), you may withdraw your consent by following the
instructions provided when your consent was requested or by contacting us as set forth in the Contact Us section below.
Automatic Data Collection Preferences
You may be able to utilize third-party tools and features to restrict our use of
automatic data collection technologies. For example, (i) most browsers allow you to change browser settings to
limit automatic data collection technologies on websites, (ii) most email providers allow you to prevent the
automatic downloading of images in emails that may contain automatic data collection technologies, and (iii) many
devices allow you to change your device settings to limit automatic data collection technologies for device
applications. Please note that blocking automatic data collection technologies through third-party tools and
features may negatively impact your experience using our services, as some features and offerings may not work
properly or at all. Depending on the third-party tool or feature you use, you may not be able to block all
automatic data collection technologies or you may need to update your preferences on multiple devices or browsers.
We do not have any control over these third-party tools and features and are not responsible if they do not
function as intended.
Targeted Advertising Preferences
We engage third parties to help us facilitate targeted advertising designed to show
you personalized ads based on predictions of your preferences and interests developed using personal data we
maintain and personal data our third-party partners obtain from your activity over time and across nonaffiliated
websites and other services. The data we and our third-party partners use for purposes of facilitating targeted
advertising, as well as to provide advertising-related services such as reporting, attribution, analytics, and
market research, are primarily collected through the use of a variety of automatic data collection technologies,
including cookies, web beacons, pixels, embedded scripts, mobile SDKs, location-identifying technologies and
logging technologies. We may share a common account identifier (such as a hashed email address or user ID) with
our third-party advertising partners to help link the personal data we and our third-party partners collect to the
same person, or otherwise target advertising to an individual on a third-party website or platform.
In addition to taking the steps set forth in the Automatic Data
Collection Preferences section above, you may be able to
further exercise control over the advertisements that you see by leveraging one or more targeted advertising
opt-out programs. For example:
- Device-Specific Opt-Out Programs: Certain
devices provide individuals the option to turn off targeted advertising for the entire device (such as Apple
devices through their App Tracking Transparency framework or Android devices through their opt out of ads
personalization feature). Please refer to your device manufacturer’s user guides for additional
information about implementing any available device-specific targeted advertising opt-outs.
- Digital Advertising Alliance: The
Digital
Advertising Alliance allows individuals to opt out of receiving online
interest-based targeted advertisements from companies that participate in their program. Please follow the
instructions at https://optout.aboutads.info/?c=2&lang=EN for browser-based advertising and https://www.youradchoices.com/appchoices for app-based advertising to opt out of targeted advertising carried out by our third-party
partners and other third parties that participate in the Digital Advertising Alliance’s self-regulatory
program.
- Network Advertising Initiative: The
Network
Advertising Initiative similarly allows individuals to opt out of receiving online interest-based targeted
advertisements from companies that participate in their program. Please follow the instructions at https://optout.networkadvertising.org/?c=1 to opt out of browser-based targeted advertising carried out by our third-party partners and
other third parties that participate in the Network Advertising Initiative’s self-regulatory program.
- Platform-Specific Opt-Out Programs:
Certain third-party platforms provide individuals the option to turn off targeted advertising for the entire
platform (such as certain social media platforms). Please refer to your platform provider’s user guides
for additional information about implementing any available platform-specific targeted advertising opt-outs.
Please note that when you opt out of receiving interest-based advertisements through
one of these programs, this does not mean you will no longer see advertisements from us or on our services.
Instead, it means that the online ads you do see from relevant program participants should not be based on your
interests. We are not responsible for the effectiveness of, or compliance with, any third parties’
opt-out options or programs or the accuracy of their statements regarding their programs. In addition, program
participants may still use automatic data collection technologies to collect information about your use of our
services, including for analytics and fraud prevention as well as any other purpose permitted under the applicable
advertising industry program.
Modifying or Deleting Your Personal Data
If you have any questions about reviewing, modifying, or deleting your personal data, you can
contact us as set forth in the Contact Us section below. We may not be able to modify or delete your personal data in all
circumstances.
Partner-Specific Preferences
Certain of our third-party providers and partners offer additional ways that you may
exercise control over your personal data, or automatically impose limitations on the way we can use personal data
in connection with the services they provide:
- Device-Specific / Platform-Specific Preferences: The device and/or platform you use to interact with us (such as your mobile device or social
media provider), may provide you additional choices with regard to the data you choose to share with us. For
example, many mobile devices allow you to change your device permissions to prevent our products and services
from accessing certain types of information from your device (such as your contact lists or precise geolocation
data), and many social media platforms allow you to change your platform permissions to prevent integrated
products and services from accessing certain types of information connected with your profile. Please refer to
your device or platform provider’s user guides for additional information about implementing any available
platform-specific targeted advertising opt-outs.
Children’s Personal Data
Our services are not directed to, and we do not intend to, or knowingly, collect or
solicit personal data from children under the age of 13. If an individual is under the age of 13, they should not
use our services or otherwise provide us with any personal data either directly or by other means. If a child
under the age of 13 has provided personal data to us, we encourage the child’s parent or guardian to contact
us to request that we remove the personal data from our systems. If we learn that any personal data we collect has
been provided by a child under the age of 13, we will promptly delete that personal data.
We do, however, process personal data about children when it is necessary for the
services we are offering and you provide it to us. This personal data is used to provide you the full benefit of
our services, such as to allow you to book travel for a child on your itinerary.
Security of Personal Data
We have implemented reasonable physical, technical, and organizational safeguards
that are designed to protect your personal data. In addition, we take steps designed to ensure any third party
with whom we share personal data provides a similar level of protection. However, despite these controls, we
cannot completely ensure or warrant the security of your personal data.
Third-Party Websites and Services
Our websites and other services may include links to or redirect you to third-party websites,
plug-ins, applications, or other services, including social media services where you may connect with us.
Third-party websites and other services may also reference or link to our websites and services. This Privacy
Notice does not apply to any personal data practices of these third-party websites, plug-ins, applications, or
other services. To learn about these third parties’ personal data practices, please visit their respective
privacy notices.
Updates to This Privacy Notice
We may update this Privacy Notice from time to time. When we make changes to this
Privacy Notice, we will change the date at the beginning of this Privacy Notice. If we make material changes to
this Privacy Notice, we will notify individuals by email to their registered email address, by prominent posting
on this website or our other platforms, or through other appropriate communication channels. All changes shall be
effective from the date of publication unless otherwise provided.
Contact Us
If you have any questions or requests in connection with this Privacy Notice or
other privacy-related matters, please contact us at: privacy@anecdote.travel or
Anecdote Travel
1151 Walker Rd Ste 100 PMB #636
Dover, DE 19904